The world’s #1 CRM solution takes sales automation to new heights, with an array of cloud-based tools that give your team the power to score more wins, increase productivity, and keep the pipeline filled with solid leads. No software. No hardware. No speed limits. Just progress.
Ask us for a tailored demo of Salesforce Sales Cloud.
From call-centre software to self-service communities, Salesforce’s service solutions enhance your customer service with more responsive, more intuitive, more flexible support that anticipates customer needs.
Service Cloud gives you a 360-degree view of your customers and enabling you to deliver smarter, faster, and more personalised customer service. Connecting one-to-one with every customer, across multiple channels and on any device, has never been easier.
Ask us for a demo of Salesforce Service Cloud to find out how you can give your customers the support they deserve with faster, smarter service.
Field Service Lightning (FSL)
Connect your workforce to deliver intelligent and productive onsite services with Salesforce Field Service Lightning.
FSL includes a scheduling optimiser that allocates resources to appointments in the most efficient way possible by accounting for technician skill level, travel time, location, and other factors. Scheduling policies and triggers that help you customise your scheduling model and display preferences.
Alicorn are FSL implementation specialists – contact us for a demo to learn more.
Configure Price Quote (CPQ)
Salesforce CPQ (Configure, Price, Quote Software by Salesforce) is a sales tool for companies to provide accurate pricing with any given product configuration scenario. CPQ is hosted within the Sales Cloud platform giving you a direct link with your CRM to make the most impactful sales decisions.
Ask us for a tailored demo of Salesforce Sales Cloud and CPQ.
Leverage Pardot and Marketing Cloud to make the most of every customer interaction – creating personalised, cross-channel B2B and B2C customer journeys that deliver exceptional brand experiences across email, mobile, social, web and more.
Build and manage your 1:1 customer journeys with the world’s most powerful digital marketing platform.
Ask us for a demo of Pardot and Marketing Cloud
Give your Customers and Partners access to your processes, your Salesforce environment and each other through the use of a Community portal.
Communities are branded spaces for your employees, customers, and partners to connect. You can customise and create communities to meet your business needs, then transition seamlessly between them.
Ask us for a demo to learn more about Communities.
Map-based data visualisation with Salesforce Maps. Better understand hard-to-find data on a map-based interface and make location-driven decisions that drive productivity. Uncover new opportunities to produce revenue by seeing which accounts are nearby anchor accounts while planning a sales route.
Ask us for a demo to learn more about Maps.