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Connect your workforce to deliver intelligent and productive onsite services with Salesforce Field Service. Field Service includes a scheduling optimiser that allocates resources to appointments in the most efficient way possible by accounting for technician skill level, travel time, location, and other factors.
First time resolution is key to business profit. Field Service increases FTR by ensuring the right employee skillset is at the right appointment at the right time.
Scheduling policies and triggers help you customise your scheduling model and display preferences automating scheduling and appointments so you’re no longer lost in a spreadsheet.
Automating processes and increasing productivity gives your teams more time to work directly with customers, engaging with them in a meaningful way.
Connect your workforce to deliver intelligent and productive onsite services with Salesforce Field Service. Field Service includes a scheduling optimiser that allocates resources to appointments in the most efficient way possible by accounting for technician skill level, travel time, location, and other factors.
First time resolution is key to business profit. Field Service increases FTR by ensuring the right employee skillset is at the right appointment at the right time.
Scheduling policies and triggers help you customise your scheduling model and display preferences automating scheduling and appointments so you’re no longer lost in a spreadsheet.
Automating processes and increasing productivity gives your teams more time to work directly with customers, engaging with them in a meaningful way.
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