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In retail, a 360-view of the customer and exceptional customer experience is essential. As well as enhancing B2C businesses, the right CRM platform can track and visualise B2B customers across every channel and empower associates with the insights they need to enrich and improve your most valuable relationships. This can be achieved on the Salesforce platform, using the right blend of Marketing, eCommerce, Sales and Service tools.
B2B Commerce for a seamless, self-service buying experience for their B2B Customers
Enabling a 360-degree view of customers and delivering a smarter, faster, and more personalised customer service
Enhancing customer experience with Experience Cloud providing FAQ's in multiple languages
At Alicorn, we can help you understand which tools will work for your business and how your employees can adopt this new technology.
Solutions to sell and support the world's best tech products and services
Implement the right marketing tools to make your services visible to the market
360-view of the customer and exceptional customer experience
Solutions providing an integrated journey for students and educators alike
Achieve growth, streamline processes and offer better customer experiences
Digital transformations to provide a connected customer journey
Build better customer connections with mobile apps and tools
Tools and data for staff productivity, effectiveness and engagement
Digital solutions driving engagement across sales, service and development
Pack every customer engagement with seamless, personalised experiences
