A huge range of established and innovative businesses within Media and Publishing are using the Salesforce platform to build better customer connections with mobile apps and tools to manage subscriptions, browse content, update profiles and more.
Alicorn were fantastic in helping us to translate our ideas for an organisational CRM, into a system that is fit for purpose, is user friendly, and meets all of our needs. Alicorn were great to work with from the initial workshop all the way through to deployment and handover, delivering the project against plan and on budget.
Managing B2B sales and giving the ability for real-time revenue forecasting, reports and dashboards
Tracking the buying, selling and forecasting of TV shows on the Salesforce platform
Enabling complex quoting and case management on the Salesforce platform levaraging CPQ and Service Cloud
We were recommended by Salesforce to look at Alicorn’s Managed Service as a solution to help us with our day-to-day support requirements rather than trying to manage this internally. Alicorn quickly got up to speed on our install and immediately began to deliver value. Our dedicated Salesforce Administrator is now a trusted resource for us who we depend on to ensure we are up-to-date with Salesforce best practices and, most importantly, allow us to focus on growing our business
At Alicorn, we can help you understand which tools will work for your business and how your employees can adopt this new technology.
Solutions to sell and support the world's best tech products and services
Implement the right marketing tools to make your services visible to the market
360-view of the customer and exceptional customer experience
Solutions providing an integrated journey for students and educators alike
Achieve growth, streamline processes and offer better customer experiences
Digital transformations to provide a connected customer journey
Build better customer connections with mobile apps and tools
Tools and data for staff productivity, effectiveness and engagement
Digital solutions driving engagement across sales, service and development
Pack every customer engagement with seamless, personalised experiences