Whether you are a Financial, Business or Professional Services organisation – visibility is key. To be the best in your field, it is important to implement the right marketing tools to make your services visible to the market and the right CRM platform to track your customers, pipeline and projects. It is imperative that you know your customer intimately and engage tools which enable intuitive and personalised communications to win and retain business as well as being able to offer value.
The team at Alicorn was very good at listening and understanding our requirements. They were open and patient with all our questions and ensuring that they could meet our expectations.
Commerce Cloud implementation for B2B Customer to self-service and pay invoices automatically
Utilising Sales Cloud for processing and increasing automation for a Global commodities trader
Mapping end-to-end business processes on Salesforce - from leads and sales management to field service
To help drive our business to the next level, we selected Salesforce as our new CRM platform and Alicorn Digital as our Salesforce Partner to deliver our new solution. Central to our new CRM was the ability to manage our Partner Ecosystem efficiently – this included the definition and tracking of sales processes in coordination with our Partner network and the build-out of a complex sales allocation/commission model. Our solution also critically included the build of a Community Portal to allow deeper collaboration and visibility on Opportunities with our Partner organisations. We are extremely happy with our Salesforce solution would recommend Alicorn to any business within the High-Tech space looking to adopt Salesforce.”
At Alicorn, we can help you understand which tools will work for your business and how your employees can adopt this new technology.
Solutions to sell and support the world's best tech products and services
Implement the right marketing tools to make your services visible to the market
360-view of the customer and exceptional customer experience
Solutions providing an integrated journey for students and educators alike
Achieve growth, streamline processes and offer better customer experiences
Digital transformations to provide a connected customer journey
Build better customer connections with mobile apps and tools
Tools and data for staff productivity, effectiveness and engagement
Digital solutions driving engagement across sales, service and development
Pack every customer engagement with seamless, personalised experiences