Our focus is all about you and your business. Through discovery sessions and workshops with you and your teams, we help you map out your desired business processes to understand your business, your culture and what you want to achieve with your implementation of Salesforce. The focus will always be on the adoption of your Salesforce solution, and keeping your customers and users at the heart of the solution.
Throughout your implementation journey, we’ll provide you Salesforce and industry best practices as well as showcasing the built functionality to you at regular intervals.
This is so we can take your feedback and work it into your solution making sure you achieve maximum ROI on your Salesforce investment.
Leveraging an Agile Development Methodology enables us to work closely with your project teams, allowing us to gain an intimate understand your business. Working in this way also allows us to access to the information we need from you in a timely manner and the best chance to meet your timeline
Using Salesforce best practices to map out your vision and streamline your business processes across Marketing, Sales and Service
Building a fit-for-purpose solution that your business is ready to embrace and hit the ground running with, ensuring full ROI
Giving you the tools and education to manage and enhance your own Salesforce solution post go-live and handover
Continue to enhance your solution to your needs in the growth of your business to become more automated, streamlined and systemised
Whatever the stage you are at with your digital transformation – Alicorn’s consultancy services can help you move your project and business forward, whether this be in the form of user training, admin training, functionality enhancements, custom development and integration or business process workshops.
If you are still considering your first step on your transformation journey, we are able to provide a clear direction with workshops on business processes, strategy roadmaps, and solution design.
Following these workshops, we can even build you a proof of concept to further mitigate risks and increase your confidence in the technology and your proposed solution.
If you are further along in your digital transformation journey, perhaps post-system implementation, then we also have a strong track record of conducting meaningful health checks and re-engineering projects. We are always sensitive to the investment and decisions made thus far by you and your business and will look to advise on and deliver solutions and change whilst still prioritising the adoption of new processes and functionality.
A service to help you reduce the need for hiring a full-time System Administrator for your Salesforce environment, whilst getting the benefits of certified consultants who have deep Salesforce experience across multiple industries and always working with best practices in mind.
Whether you require enhancements to your existing solution, new reports/dashboards, new automation, or even training for your new starters, then our Managed Service is perfect for you. For a small monthly fee, you will be assigned a dedicated Certified Salesforce Administrator.
Your Salesforce Administrator will help you maintain your solution and continue to enhance your functionality whilst providing industry and cross-industry best practices.