The most forward-thinking organisations and institutions within the Public Sector are now providing private sector service. To meet these new expectations, Salesforce provides systems on a single operational platform so that all employees have the right data and the right tools to be productive, effective and engaged.
At Alicorn, we can help you understand what changes could work for you and importantly help your employees adopt these changes.
Some of our valued customers
“Alicorn were recommended to us as a suitable implementation partner by Salesforce and from the very beginning, they were pragmatic and professional.
One of the first things that impressed myself and colleagues was how quickly they were able to understand our business processes and translate our operational requirements into technical solutions. This has been the subject of comment from everyone in our business who has worked with them on this project, they are very quick to grasp your existing and new business processes.
The initial workshops to identify our requirements were really effective and our designated Project Manager was able to understand what we needed, but also to explain how he was future-proofing the system by building in flexibility along the way. Whenever I felt we had a tricky request/issue they were really quick to provide a solution, and are impressive problem solvers.
They are really responsive and quick to answer emails and phone calls, and they provide a reassuring structure and support to me as the internal project lead. I feel I have had a really positive, supportive, and practical working relationship with Alicorn’s project team – they are easy to work with.
I have worked with numerous IT partners over the years, but this has been the most enjoyable, least stressful, yet most complex project to date.”
– Nicola Webster, Head of Corporate Services, PCPI