By clicking “Accept All Cookies”, you agree to the storing of cookies on your device to enhance site navigation, analyze site usage, and assist in our marketing efforts. View our Privacy Policy for more information.
You’ve chosen the leading platform as your software provider for your digital transformation but now you have to choose a partner…where do you start?
There are 100s of Salesforce Partners across different industries and clouds, some specialise in one cloud only and others specialise in an industry. Others, who have been successful across clouds and verticals specialise in strategic multi-cloud or specialist cloud projects like ourselves.
Hopefully these 5 points will help guide you in what to look for when talking to a consultancy. It’s not just about knowledge and it’s not just about delivery methods, it’s also about the right partnership and culture.
Read on…
Your Salesforce Consultancy needs to have a good understanding not only of your business processes but also your industry's challenges and market to ensure a fully robust solution that will scale with your business and market. It’s important that your partner knows the language of your industry as well as salesforce features. For example if you work in Real Estate ‘opportunity’ may be called ‘property’ and if you work in Healthcare ‘contact’ may be called ‘patient’.
Alicorn always looks at the wider markets needs as well as your own, we’re focused on making sure your Salesforce is utilised now and in the future.
This sounds like a no-brainer but Salesforce continues to acquire, release new features and stop development on certain clouds every year. Your Salesforce Consultancy should have an in-depth knowledge of the clouds you’re looking at, and also shouldn’t be afraid to say ‘no’.
Here at Alicorn we are experts in Sales, Service, Commerce, OMS, Field Service, CPQ, Marketing, Pardot and Experience Cloud…for Clouds we don’t cover such as Billing and Mulesoft we partner with expert Systems Integrators because we believe that’s the best approach for that cloud, the project and your business.
Embarking on a Salesforce Project with a Consultancy is embarking on a partnership, the two have to be aligned to work. We truly believe with our values of Passion, Respect, Growth and Accountability we can partner with you to be a success.
Sounds simple, but here at Alicorn we have proven methodology to deliver multi-cloud complex projects but we also understand the need to match our customers project teams way of working to. We advise on best-practice but can also work on a blended approach to suit your needs.
Salesforce is an evolving platform, that’s the point, it scales with your business. When you choose a Consultancy you should choose one that you see yourself in a long-term partnership with. Alicorn provides a Managed Service offering tailored to your Salesforce platform, and we make sure we live our value of passion and growth to partner with your business the right way.
